Privacy policy

Last updated: 26 September 2026

Scratch Palace is a free scratch card game played with virtual coins. This policy explains what data the app handles. The short version: we have no server and no user accounts; the app uses a few services for ads, crash reports and anonymous statistics, and asks for your permission first where the law requires it.

Who we are

Scratch Palace is made by Balazs Rapai, an independent developer in Hungary, who is responsible for the data described here (the data controller). Contact: info@scratchpalace.app.

Your game progress

Your coins, diamonds, palace, tickets and settings are stored on your device. If you sign in with Google Play Games (Android) or Game Center (iOS), a copy of your progress, your scores and your achievements are kept in your own Google or Apple account so you can continue on another device. We never see your account details.

Reminders

If you turn on reminders, the app schedules a few notifications on your phone, for example when your free coins are refilled or your daily bonus is ready. They are planned on the device from your own game progress; nothing is sent to us or to any server for this. You can turn them off under Settings → Reminders or in your phone's notification settings.

Privacy choices

On first launch in the EU, the UK and some other regions, the app shows a consent form (Google's User Messaging Platform). On iPhone, the app also asks whether it may track you for ads (App Tracking Transparency). You can change your choices at any time under Settings → Privacy choices.

Services we use

Google AdMob (ads)

The app shows ads through Google AdMob. AdMob may collect your device's advertising ID, IP address (which gives an approximate location), device and app information, and how you interact with ads. Without your consent, AdMob serves non-personalized ads. See how Google uses data from partner apps.

Sentry (crash reports)

If you allow statistics, crash reports are sent to Sentry: what went wrong in the code, your device model, operating system and app version. They contain no name, email or other personal details.

PostHog (anonymous statistics)

If you allow statistics, the app sends anonymous events to PostHog in the EU, for example "a bronze ticket was bought" or "the daily bonus was collected", with a random ID for your install. There are no profiles, no recordings of your screen and no personal details. We use them to balance the game.

What we don't do

We don't sell data.
We don't ask for your name, email, contacts, photos or precise location.
There are no in-app purchases and no real prizes; coins can't be exchanged for anything.

Keeping and deleting data

Uninstalling the app deletes everything stored on your device. Your Play Games or Game Center data is managed in your Google or Apple account. You can reset your advertising ID in your phone's settings. To have crash reports or statistics deleted, write to us at the address above.

Age

Scratch Palace is meant for adults (18+). It is not directed at children.

Your rights

Depending on where you live (for example under the GDPR), you have the right to access, correct or delete your data and to object to its use. Write to us and we will help. You can also complain to a data protection authority; in Hungary that is the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH).

Changes

If this policy changes, the new version will be posted on this page with a new date. See also the terms of use.